Cancellations

Cardiff Council accepts no liability for the cancellation of an event due to extreme weather conditions or any Force Majeure.

The Council therefore encourage event organisers to have appropriate terms and conditions for tickets sales and/or take out insurance to protect themselves from financial losses in such an eventuality. 

The Council will always make reasonable endeavours to accommodate an event disrupted by force majeure on an alternative date or location through negotiations with the event organiser.

If an event organiser withdraws from the booking prior to the hire period there will be no refunds of any deposit/hire fees paid to date. 

If an event is prevented from proceeding on the intended date / location for reasons beyond either the event organiser or the Council’s control (force majeure) e.g. weather events, the Council will not refund any hire fees paid to date.