Bollard Incident Report

First published 3rd Apr, 2020

In advance of your event you should develop procedures to be followed by staff and volunteers in case of a park-related incident.

Should a bollard strike occur you must report this to the Bute Park Team immediately with photographs so the situation can be escalated if necessary.

A guide is available for safe operation of the Bute Park Bollard

Please complete an incident report, it is essential that the following information is recorded:

  • Date
  • Time
  • Name of person recording the incident
  • Name of driver
  • Name of company
  • Driver/Company address
  • Mobile number driver
  • Company contact number
  • Make and model of vehicle
  • Registration number
  • Name of insurance company
  • Take photos showing the damage to the bollard and vehicle
  • Please provide contact details for any eye witnesses.

Note: There is a minimum £100+VAT admin fee following a bollard strike. Minimum call out cost for inspection approx £500+VAT. An invoice for recoverable costs will be raised to cover any repair work and call out charges.

Incidents should be reported to Bute Park staff as soon as possible:

See Contact the Park
See Incident Report Form
See Spill Response

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